Let's just begin by saying there's a new airline at the top of our "never, ever, EVER fly with them again" list. Here's why:
1) When we called to file a complaint regarding the hassles we experienced getting TO Paris in the first place, the airline told us to ask to speak to a manager upon arrival at the airport. Well, the manager on call was "too busy" to come see us and told the lady at the check-in area that we could wait to see him if we really wanted, but he would be AT LEAST an hour.
2) The manager was so incredibly helpful when he finally arrived to speak to us. He said there was nothing he could do, nothing the other airport could do, or nothing the Kuwait airport WOULD do.
3) A two hour delay on leg #1 - not communicated to anyone until we were
trapped in a room with zero food options (other than chocolate bars and
chips) and broken "free wifi".
4) A five hour layover WITHOUT a stroller. Yep, the airline decided it was best that we chase/carry our toddler around for five hours because it was easier FOR THEM to check our stroller right through to our final destination. We've never had this happen. EVER. So much for pleasing the customer!
5) Priority boarding should be a real deal, people. Those passengers in wheelchairs, the elderly, and those with small children should definitely not be at the back (or underneath) a massive line of bullies.
6) Pregnancy paperwork should only have to be filled out ONE TIME. If you ask me for the doctor's note at check-in and make me fill out paperwork there (before you give me a boarding card), then perhaps you should give that paperwork to the people at the gate. And then again to the flight attendants on board. Or just make it clear that if I have a boarding pass, I was APPROVED FOR TRAVEL!!!!! I love talking about my bump, but when you ask me to ONCE AGAIN pull out a doctor's note and fill in the SAME FREAKING paperwork at 2 a.m., it's just not going to end up happily. For anyone!
7) A whole flight of passengers seated. Ready to go. But wait! There's all of a sudden a severe thunderstorm with zero visibility - IN THE DESERT! - and all planes are being held. For at least an hour. (Okay, okay. I realize this part was not the airline's fault. But at this point in time, I was completely irrational towards the company. The more calm and relaxed version of me says that point #7 is a little bit unfair.)
I suppose I will end the airline rant there.
And continue with our arrival rant!!!!
There was the part where my fingertips were so cold that the fingerprint machine claimed I didn't have fingerprints. The part where our luggage came out last. The part where the line-up for taxis was unlike any other time we've seen it. The part where it's your turn in the taxi line (finally!) and they decide to be selective about districts and refuse to take you to yours. The part where the taxi driver you DO get drives like he's in a high-speed chase despite your constant reminders that there's a baby on board (two, actually!) and to please drive with care......
Oh well. Another adventure that will become funny (or so I hope!) by the time Friday morning rolls around and we don't have to get up at 4:30 in the morning for work! This week is going to be a tough one, indeed. However, I suppose I should add that in the name of Thanksgiving - none of this silly business matters. What matters is that we had a whole week of FAMILY TIME at the most magical place on earth! Nory is still talking about and asking for "mickey" and "princesses" and has a GREAT BIG GRIN on her face while doing so. For this, we are SO, SO THANKFUL. Let's choose to ignore my journey-home rant and focus on that instead! FAMILY!!!!!!!! (AND DREAMS COMING TRUE)!
Wishing all of our loved ones a VERY HAPPY THANKSGIVING back home!!!! We miss you!!!!
XOXO